My client is looking for a Customer Service professional with an enthusiastic and ‘can-do’ attitude. Candidates must be able to demonstrate experience in a similar position. 

Main Tasks include: 

  • Communicating by phone/email, in order to handle customer queries and resolving issues.
  • Inputting details onto system and keeping the customer database updated.
  • Communicate with suppliers and logistics partners.
  • Financial administration, including, cost control, VAT, legal and providing absence cover for Financial Administrator during holidays etc.
  • Assist Financial Controller in completing monthly and annual reporting.
  • Work as part of the After Sales Team and contribute in regular meetings with MD & After Sales Manager to improve product offering and processes.

 Required Skills:– 

  • Team Player
  • Outstanding organisational and time management skills
  • Proven experience Customer Service and/or Product Management
  • Expert interpersonal, verbal and written communication skills
  • Self-motivated, self-directed and willing to accept responsibility for results
  • Sets high goals and standards for self and others in the organisation
  • IT Literate and proficient in Microsoft Excel, Outlook and Word