· Advanced networking experience with DNS, DHCP, VLAN & TCP/IP

· Network printing & scanning environments / Hardware trouble shooting & repair

· Full knowledge of Microsoft products / *Azure exposure plus

· Full Driving Licence / MCP qualification

Key Responsibilities are

· Prospect site surveys / suitability for the software + identify additional items required.

· Customer site surveys - relevant to hardware upgrades / additions / customer courtesy visits

· Customer hardware and software installations & payment Collections

· Remote/Site Customer Hardware & Networking support

· Maintaining customer inventory

· Customer support calls: logging & closing

· Issuing Customer call out sheets for chargeable work

In-house Responsibilities

· Maintaining internal Network Hardware Infrastructure / Anti-Virus / Cloud platform

· Internal hardware/network maintenance: servers / Security / Tidiness / Safety

· Staff hardware maintenance/updates/Emails

· Maintaining sales goods stock levels / Monthly stock takes / Receiving / Storing goods

· Premises Security/CCTV Control

· Inventory register of equipment on premises