Sales Administration Manager 

Maternity cover for 6 – 9 months 

 

ROLE DUTIES & RESPONSIBILITIES

  • Be line manager to two Sales Administrators
  • Sales Order processing - including working with other departments to ensure orders

are sent out on time

  • Liaise with customers about orders, enquiries, complaints or any other topic
  • Work with the Sales Administrator who is responsible for processing Services and Repairs to ensure that they are processed in a timely manner
  • General Office Manager duties
  • Work with the Finance Manager to ensure customer payments are processed accurately

 

KNOWLEDGE AND SKILLS REQUIRED

  • A passion to provide an excellent customer support experience
  • A minimum of 2 years administration experience
  • Excellent English language, communication and presentation skills
  • Excellent organisation, problem solving, attention to detail and decision-making skills
  • Familiarity with CRM systems and practices
  • Customer orientated and the ability to adapt/respond to different types of characters, situations and requests
  • Competent Mac user