Facilities Manager

Salary dependent on experience

St Albans


We are looking for someone to work with our clients to manage their St Albans and Radlett offices. This will be a busy and varied role.


The role:

  • Building management across both offices, including:
  • Carrying out property checks
  • Arranging necessary repair work and maintenance
  • Main point of contact for engineers, handy man and contractors attending the offices
  • Ensuring relevant buildings insurance is in place o Point of escalation for all Facilities issues
  • Provide out of hours access for workmen and engineers (e.g. to carry out routine servicing of air conditioning system)
  • Management of office contracts, suppliers, services, including stationery and cleaning and utilities
  • Reviewing service agreements
  • Checking and authorising invoices
  • Monitoring spend as per annual budget
  • Monitoring service levels
  • Arranging and attending review meetings as appropriate
  • Coordinating tendering processes as appropriate
  • Maintaining relevant records in central contracts area
  • Initiate and maintain security procedures including carrying out regular fire alarm checks, evacuations and firm-wide communications
  • Responsible for health and safety to include:
  • Reviewing and updating relevant policies
  • Undertaking H&S induction for new starters
  • Organising and undertaking risk assessments
  • Liaising with outsourced H&S consultant as appropriate
  • Arranging training for fire wardens and first aiders and maintaining records
  • Organising a minimum of 2 fire drills per year for each office
  • Recording any accidents and reporting these to HR and to the COLP
  • Organising workstation assessments and liaising with external ergonomics specialist or occupational health as appropriate
  • Management of facilities assistants and reception/front of house staff in St Albans and Radlett to include:
  • Performance management and undertaking performance reviews
  • Work allocation and ensuring that each office has appropriate cover (including late night reception)
  • Recruitment
  • Identifying training needs
  • Project managing firm wide clear ups, internal office/desk moves and refurbishments
  • Cover for and support for Operations Assistants when required
  • Responsible for the firm’s disaster recovery plan to include:
  • Reviewing and updating the plan
  • Carrying out a dry run of the plan



  • Facilities management experience
  • Experience within a professional services setting would be preferred
  • Experience of reviewing processes and implementing new ones to promote value and efficiency
  • Experience of managing and supervising people
  • Good written and verbal communication skills
  • Commitment to delivering high quality service to internal and external client groups
  • Experience of managing and building supplier relationships
  • Team player
  • Relevant H&S qualifications or a desire to work towards this e.g. NEBOSH
  • Maintains high standards of client care and expects the same in staff